AppOps - Cloud Native Application Operations
Offering DevOps as a service might initially sound counterintuitive, as the core idea of DevOps is to bring development and operations closer together. However, we believe that software developers should be able to focus on the continuous development of the product to create ongoing value for the business. We take on aspects of DevOps, starting with deployment review and engineering, and work closely together. We proactively manage key operational tasks in production: we can respond to issues around the clock, prevent problems through maintenance of involved components, and be prepared for incidents involving data loss or corruption by ensuring data backups. Understanding that it’s not our application, we collaborate with developers or software suppliers to write runbooks for incidents or maintenance, defining what VSHN can and should do and when to collaborate or hand over to the software specialists.